Unplugged and Unstamped
It is a fact that humanity lies in the archives of
bureaucracy. The fact that we are all being logged-in and stored in a tiny
chip is simply a change of style, not intent.
Yet behind the bleeps and
digits, and the bells and gongs, there lurks the civil servant in whom,
somewhere, there lies the remnants of a human being. We have all met one –
but only when we needed to. It is the man behind the desk, the relic of a
cleric, the faceless bureaucrat who is professionally indifferent to
change.
I was returning an application form that was so long it made
the Old Testament look like a haiku poem-and I was already depressed in
anticipation of failure when I walked into the room made no attempt to
rise from his chair, but with an ingenious movement of his hands, gave the
impression that he was sitting down after already having done so. It was
quite brilliant.
The clerk behind this desk was a man of signatures and
forms, and flow charts and flip charts-in duplicate, triplicate, and even
quadruplicate. A man of rubber stamps for approval, disapproval, and
referral. He took my passports to examine it, prod it, question it, doubt
it, and – I sincerely hoped – make very close friends with it.
When he
walked to a filing cabinet, I noticed his legs were of unequal length. He
appeared to be going downhill and uphill at the same time, and, at one
point, even sliding to the side.
With an irredeemable haircut, he was
overdressed in position but said nothing about the man inside at all.
Bunches of medals but no scent of battle. All hat and no rabbit. There was
no feature on his face that you could you rest your eyes on for reference.
It screamed bland, and lacked emotional weight.
His furious stamping and leafing were the only signature of his personality.
He seemed enmeshed in a hundred forgotten policy documents of vital importance.
He was also a man who could turn a straight question into
an insistent answer. “England,” he said, as he slowly turned the stained
pages of my passport.
“Yes, England.”
“You here.”
“I know,” I said quietly. It sounded more like an admittance of guilt, rather than a
simple and obvious statement of fact.
“What your work?”
“I shout at foreigners.”
“Why?”
“To learn them to speak English as she is
spoke.”
He looked at my application and began to slowly then very
slowly unsheaved a leaf from a ream of paper as his profession
required-being famously obsessed with time to the detriment of
motion.
“White this way. Now.”
When it came to the military service
question I wrote, “Exempt.” The next question was, “Reason for exemption?”
This was tricky. I was tempted to write, “Because we won,” but quickly saw
the foolishness of this imperial arrogance and simply wrote, “Still
trying.” I handed him the form, at which point his unusually large hand
short out from his light sleeves, hotly pursued by enormous cuffs to
receive it. He surveyed the form as if it was a map of Iraq.
“Why you want stay here?”
“To retire.”
“You too young.”
“As a
student?”
“You too old.”
This was not going well. Not only had I turned up in the wrong language,
I had turned up at the wrong age as well.
I was considering euthanasia when the phone on this desk rang.
He let it ring four times so the person at the other and would be
delighted that someone was there. “B*****d,” I muttered.
He spoke into
the phone, and suddenly his face had character. It portrayed the look of a
man who’d only just Hookers Club the previous evening. Suddenly I felt
much better.
Then a really extraordinary thing happened; he blushed.
Civil servants don’t blush. And gorillas don’t purr.
He came back to the desk, whipped out some paper, jammed it into his
typewriter, and pecked furiously at the keys. Someone, something,
somewhere had made him angry – and I knew then that I was doomed. I knew
my entity was gone, and I was about to become an unwanted comma in an
unknown file.
He ripped out the paper, clipped, it, stamped it, punched
it, and then tore it up.
“I solly. Bring your bassboot back tomorrow,”
he said with cold apology.
Then he turned this back on me and hobbled to the left towards his filling cabinet
which was over on the right. And I walked straight out of the door.
Remember. Nothing of value comes overnight.
By Roger Beaumont